FAQ and support

Find quick answers or send us a message. We respond fastest through Discord.

Frequently asked questions

Click a question to reveal the answer.

How do I join the server? +

Launch Hytale, open Multiplayer, add the server IP, and connect. The IP is listed on the home page.

What version do I need? +

Hustlers Survial will support the release version of Hytale. Update your client when the game launches.

How do I report a player? +

Open a ticket in our Discord or send a message using the form below with screenshots.

How can I appeal a ban? +

Appeals are handled through Discord. Include your in-game name and a summary of the situation.

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

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